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Freely.work User Agreement

Effective Date: From the date of publication (or as otherwise announced on the page)
Publisher: Digital Flow Network Technology Co., Ltd. (hereinafter referred to as “the Company” or “we”)
Scope of Application: This Agreement applies to all users (“User” or “you”) who access or use the services provided by Freely.work and its affiliated platforms (including but not limited to mobile sites, WeChat official accounts, and mini programs).

1. Important Notice

  1. Freely.work sells virtual digital products, including but not limited to online courses, video materials, digital data packs, paid consultations, and case studies. All sales are final and non-refundable (unless otherwise required by applicable law). Please read course descriptions carefully before making a purchase.
  2. All course content, cases, and data on this site originate from the instructor (who is also the website operator). The materials are 100% authentic and verified.
  3. Learning outcomes depend on each learner’s background, comprehension, self-discipline, execution, and time investment. The Company makes no guarantees regarding learning results, career changes, or income increases.
  4. This site does not accept malicious reviews arising from users’ personal learning deficiencies, lack of persistence, or failure to follow through with the course. If you have concerns or disputes, please contact customer service or the instructor directly.
  5. If a user posts defamatory, insulting, or false statements, the platform reserves the right to delete such content, suspend or terminate the account, and pursue legal liability.

2. Definitions

  • User: Any individual or entity who registers or otherwise uses the services of this website.
  • Course/Product: Any paid or free digital content and services provided by instructors or third parties on the platform.
  • Instructor/Publisher/Employer: Any individual or organization that publishes courses or job information on the platform.

3. User Eligibility and Account Registration

  1. Users must comply with the laws and regulations of the People’s Republic of China. Individuals must have full civil capacity or the consent of a legal guardian.
  2. During registration, users must provide true, accurate, and complete personal or business information and update it in a timely manner. Users bear full responsibility for any losses caused by inaccurate information.
  3. Each account is for personal use only and may not be lent, transferred, or shared. The website backend includes a system that monitors and matches device IDs with regular IP addresses to detect abnormal login or shared-account activities. If an account is found to be shared, rented, or transferred to a third party, the platform reserves the right to freeze, restrict, or terminate the account immediately and pursue legal action and compensation for related economic losses.

4. Service Content and Platform Role

  1. The platform provides services including course display, payment processing, learning management, student communication, freelance job posting and application, and customer support.
  2. The platform acts solely as an intermediary and technical service provider. Instructors are independently responsible for the content they create; employers are responsible for the authenticity of job postings.
  3. The platform bears no responsibility for any third-party links or external services beyond the scope expressly stated in this Agreement.

5. Purchase and Payment

  1. Purchase process: Select course → Confirm order → Complete payment → Gain access or download rights.
  2. Payment methods: As listed on the platform payment page.
  3. Pricing and promotions: The displayed course price is final. Discounts and promotions are subject to the rules stated on the page.

6. Refund and After-Sales Policy

  1. All virtual digital products are non-refundable once purchased.
  2. If the course content is significantly inconsistent with the description, or access fails due to verified technical issues, users may contact customer service within 7 days of purchase and provide supporting evidence.
  3. The platform reserves the right to refuse refunds and restrict accounts involved in malicious refund requests or abuse of after-sales policies.
  4. Courses obtained through unauthorized means (such as piracy, file sharing, or account sharing) are not eligible for after-sales service.

7. Content Authenticity and Disclaimer

  1. Freely.work guarantees that all course content, case studies, and data are personally created and verified by the instructor (the website operator), based on real projects and business practices.
  2. While the materials are genuine, learning results vary by individual. The Company does not guarantee any specific outcomes, including employment, income, or performance improvement. Users should assess their own circumstances and assume learning risks.
  3. If false, fraudulent, or infringing content is found, users may report it to the platform. Upon verification, the platform will take action and pursue legal liability as necessary.

8. Intellectual Property

  1. All course content, lecture materials, videos, images, design, layout, and trademarks are protected by intellectual property laws and belong to the publisher or the Company.
  2. Purchasing a course grants users only a personal, non-transferable license for study. Reproduction, distribution, or commercial use in any form is prohibited.
  3. Rights holders may submit proof of ownership via the platform’s complaint channel for investigation and resolution.

9. User Conduct

  1. Users must comply with all laws and platform rules and may not post illegal, infringing, defamatory, or misleading content.
  2. It is strictly forbidden to use the platform for fraud, pyramid schemes, pornography, gambling, politically sensitive activity, or malicious attacks.
  3. Violations may result in content removal, account suspension, or legal action.
  4. It is strictly prohibited to use the skills taught in this course for any marketing, promotion, or profit-making activities that are prohibited by law. Users shall bear full responsibility for any consequences arising therefrom.

10. Reviews and Dispute Handling

  1. The platform encourages genuine, objective, and constructive feedback.
  2. The platform may delete defamatory, false, privacy-violating, or promotional reviews. This site does not accept negative or malicious comments resulting from users’ lack of learning ability, incomplete participation, or failure to follow course instructions. Users who engage in malicious attacks or spread false statements will have their accounts terminated and may face legal consequences.
  3. Users with disputes should first contact the instructor or customer service. If unresolved, users may file an appeal, and the platform will handle it within a reasonable time.

11. Disclaimer and Limitation of Liability

  1. The platform is not liable for service interruptions, data loss, or delays caused by network failures, third-party interruptions, or force majeure.
  2. The platform bears no responsibility for losses arising from user behavior or third-party resources.
  3. The platform shall not be liable for indirect, incidental, punitive, or special damages unless otherwise required by law.

12. Account Security and Data Protection

  1. Users are responsible for safeguarding their account credentials. Any losses from credential disclosure are borne by the user.
  2. The platform protects user privacy in accordance with applicable law and will not disclose information without user consent, except where required by law or government authorities.
  3. For more details, please refer to the Privacy Policy.

13. Amendments and Service Adjustments

  1. The platform may modify this Agreement when necessary and will notify users via announcements, email, or in-site messages. Continued use constitutes acceptance of the revised terms.
  2. The platform reserves the right to adjust, suspend, or terminate part or all services, with prior notice where feasible.

14. Termination and Account Handling

  1. The platform may suspend or terminate services and pursue liability if users violate laws or this Agreement.
  2. Upon account termination, the platform may delete related data unless otherwise required by law.

15. Dispute Resolution and Governing Law

  1. This Agreement is governed by the laws of the People’s Republic of China.
  2. Any disputes arising from or related to this Agreement shall first be resolved through negotiation. If negotiation fails, either party may file a lawsuit with the People’s Court having jurisdiction over the registered address of Digital Flow Network Technology Co., Ltd.

16. Miscellaneous

  1. This Agreement constitutes the entire agreement between the user and the platform. Oral commitments not confirmed in writing are invalid.
  2. If any provision of this Agreement is deemed invalid, the remaining provisions remain in effect.
  3. Platform contact details and customer service email are listed at the bottom of the website.

Appendix: Frequently Asked Questions (FAQ)

Q1: Can I request a refund after purchase?
A1: Courses are virtual digital products delivered instantly. Refunds are not supported except in cases of verified quality issues.

Q2: Are the course cases real?
A2: All cases and data are drawn from the instructor’s real projects, and the platform guarantees their authenticity.

Q3: Does completing the course guarantee employment?
A3: Learning outcomes vary by individual. The platform does not guarantee employment or income; please evaluate realistically.

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